Can't search listers

04 Jan 2020 20:20 #1677 by les maloy
Whenever I try to search listers from the drop down menu from "view lists" the page just refreshes to adding sightings and does not take you to the search listers function.

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05 Jan 2020 10:09 #1678 by Mike Prince
Replied by Mike Prince on topic Can't search listers
It seems to be working fine, at least on Chrome on Windows 10. What are you using?

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08 Jan 2020 09:26 #1684 by les maloy
Replied by les maloy on topic Can't search listers
I'm using the android app. The drop down menus don't allow you time to choose an option. The page refreshes before you can touch the screen to choose. It works fine on the desktop version.

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08 Jan 2020 09:52 #1685 by Andy Musgrove
Replied by Andy Musgrove on topic Can't search listers
There isn't an Android app Les.

You are presumably viewing the website on your phone. We've tried to improve the responsiveness of the site for phone users, but this isn't always straightforward and we don't have a big development team working on this (there's just Mike in his spare time). I'm sure Mike will look into whether there's a simple fix he can put in, but for now, I'd recommend if you want to search listers, just do it from a desktop.

Cheers

Andy

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08 Jan 2020 10:13 #1686 by les maloy
Replied by les maloy on topic Can't search listers
Thanks for that Also I'm unable to view other listers lists, on the phone app or on the desktop version. I can search and find them but any lists they have are not shown.
1 more thing, I cannot update my profile. I've forgotten my log in password and to be able to login I have to click the link for forgot login and then wait for a new password generated and sent by email. Very annoying.

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09 Jan 2020 09:15 #1688 by Andy Musgrove
Replied by Andy Musgrove on topic Can't search listers
Thanks Les. What browser are you using on your desktop?

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09 Jan 2020 09:32 #1689 by les maloy
Replied by les maloy on topic Can't search listers
Internet explorer.

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09 Jan 2020 21:31 #1691 by Andy Musgrove
Replied by Andy Musgrove on topic Can't search listers
Thanks Les. Do you know which version of Internet Explorer?

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09 Jan 2020 21:59 #1692 by les maloy
Replied by les maloy on topic Can't search listers
The latest version.

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10 Jan 2020 16:18 #1695 by Mike Prince
Replied by Mike Prince on topic Can't search listers

les maloy wrote: I'm using the android app. The drop down menus don't allow you time to choose an option. The page refreshes before you can touch the screen to choose. It works fine on the desktop version.

This is a problem with menus that rely on hover (like ours), because you obviously can't hover on a mobile browser. However, there is a workaround. Use a long press on the menu option (View Lists in this case). If you are using Google Chrome you get a popup with Open in new tab etc. Press the back button to dismiss this and you will then have the submenu displayed, and can choose View Listers.

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15 Jan 2020 12:57 - 15 Jan 2020 13:12 #1701 by les maloy
Replied by les maloy on topic Can't search listers
1 more thing, I cannot update my profile. Once I enter the generated password I've been given, I got to my profile to enter my own new password, but there isn't an option to update my profile/password. I'm left having to use the password that the system has generated for me. Very annoying having to try and remember for eg: RRt08Nutr03l every time you logon.
I've not had any problems up until recently.
Last edit: 15 Jan 2020 13:12 by les maloy.

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15 Jan 2020 20:56 #1702 by Andy Musgrove
Replied by Andy Musgrove on topic Can't search listers
Hello Les. I think you're saying you've forgotten your login details, and the password reset isn't working for you? I'll send you details to your gmail address

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