unanswered 'Data error' or no data shown

8 years 7 months ago #409 by Mike Prince
Sometimes you may see 'Data error' or 'No records found' when you are expecting to see results. This usually indicates that you have been logged in for a long time without doing anything and consequently your session has timed out. For example, you may have been exploring the My Lists menu option and left BUBO Listing for a few hours; when trying again you could receive this error.

If this does happen then just select the home page and then retry: this should restart your session. If this does not work, then close your internet browser, re-open it and login again.

f this does not work either, then please contact us with details of what you were trying to do and we'll do a bit of head-scratching!
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